Instant messaging is a cost-effective form of communication. For large businesses that collaborate between locations regularly, IM saves time & money.
As the epicenter for modern communication, mobile has created a new standard for communication, whether it’s person-to-person or person-to-application.
If the right business apps for mobile messaging aren’t accessible or effective, users will turn to consumer apps, which can be insecure and limit productivity.
After the spate of large data scandals and breaches widely publicized, data privacy protection has become a common topic of discussion amongst businesses and their consumers.